Contact
One inbox. A person reads it.
Email hello@guestlot.com. That is the whole contact surface — no ticket portal, no chat widget, no phone tree. We reply within one business day, Monday through Friday, US Central time.
Shop name
So we can look at how you already work.
City and state
Time zone, and whether we know shops near you.
What you do
Tint, PPF, wrap, collision, EV repair, or a mix.
Teslas per month
A rough count. It changes the answer.
The actual question
Ask the hard one. We would rather answer it now.
Before you write
Some answers are already published.
Not a brush-off — most of what shops email us about is written down in more detail than an email reply would carry.
- Cost, plans, and what a location means: pricing. $179 Standard, $349 Pro, flat per location.
- How a job runs end to end: how it works.
- What GuestLot cannot do: security and Tesla limits.
- What to send a customer who is nervous about authorizing: the owner page.
- Everything else, short form: answers and guides.
Shops
Questions about setup, billing, a plan change, or whether your workflow fits. You do not need to talk to anyone to start — the trial runs fourteen days without a card — but we are happy to look at your process first.
Tesla owners
If a shop sent you a receipt or an authorization link and something looks wrong, email us and include the link. For how access works and how to revoke it, start with the owner page.
Press and partners
Same address. Moon Sherpa Labs is based in Austin, Texas; company background is on the about page. Security disclosures go to the same inbox and get answered first.