01
“Where did the car go?”
See the last reported position with its source and time. Add a staff location note when it moves from the bay to the lot.
Find the context VEHICLE CUSTODY FOR TESLA SHOPS
Every car.
Accounted for.
A car moved. A scratch questioned.
A handover you need to explain.
See the last recorded location. Save condition photos. Document the handover. Give your team a clear record from drop-off to pickup.
14 days free No credit card $179 / location / month
The details that protect your care.
Location. Condition. Keys. One visit record.
For the shops trusted
with someone else’s Tesla.
Tint & ceramicPPF & wrapsCollision & bodyIndependent EV repair
THREE QUESTIONS. ONE WORKSPACE.
The keys are here.
The context should be, too.
No hunting through camera rolls. No relying on the last person’s memory. Explore how GuestLot helps your team find the car, record its condition, and finish the handover.
01 / FIND THE CONTEXT“Where’s the car
“Where’s the car
for the 11 o’clock pickup?”
The answer should come with a source and a time. Switch between a vehicle reading, a staff update, and an unavailable connection.
Last reported inside the shop boundary
Vehicle-supplied position · 10:42 AM
A position with a timestamp. Check its freshness before assuming the car is still there.
Illustrative workflow with sample data. Connected readings require owner authorization and an available vehicle connection. Staff can document card-only visits too.
02
“Was that there before?”
Save condition notes and original photos on the visit. Keep who recorded what, and when, together with the vehicle.
Document the starting point03
“Did we close everything?”
Review the evidence, record the key handover, and check remaining access. Keep the record private or share an owner summary.
See an owner summary NORTHLINE AUTO
EXAMPLE RECORDINTERNAL VISIT RECORDA visit.
A visit.
Accounted for.
Model 3 · PPF installation · Job #1048
CHECKED INSep 4 · 8:42 AM
HANDED BACKSep 4 · 4:36 PM
Condition notes2 entries
Private photo attachments4 files
Physical key handoverStaff recorded
Staff record. Owner summaries are shared separately.
WHEN “WHAT HAPPENED?” COMES UP
Have the facts.
Keep the trust.
When an owner questions a scratch, find the starting condition and supporting photos together in the visit record.
Keep condition notes, original photos, and PDFs together as you work. If a question arrives after pickup, add a private follow-up with its own author and date. Download the record and original files together when you need them.
Private photos, PDFs, and timestamped observations
Original visit preserved, later follow-ups clearly dated
A separate owner summary, shared only if you choose
Documentation supports the conversation. It does not establish fault or guarantee insurance coverage.
TRUST STARTS WITH TELLING IT STRAIGHT
Clear by design.
Honest by default.
How GuestLot handles access & data The owner stays in control.
Vehicle data requires owner authorization. GuestLot does not ask the owner to hand over their Tesla password.
Unknown means unknown.
Missing data never becomes a reassuring zero. Last known readings carry a timestamp, so your team can judge freshness.
Support for your care. No impossible promises.
A key card cannot be remotely erased. Service Mode cannot be remotely locked. GuestLot helps your team stay informed and document the visit.
What is GuestLot?
GuestLot is a vehicle custody workspace for shops that work on customer Teslas. It brings last recorded locations, condition notes and photos, authorized vehicle readings, key handover, and the visit record together. It helps your team answer where the car was last reported, what was recorded during the visit, and what still needs attention.
Can I see where a customer's vehicle is?
Yes, when the owner has authorized location access and a valid vehicle reading is available. The shop sees the last reported location with its timestamp. A sleeping vehicle, lost connection, or revoked authorization can make data unavailable or out of date. A key card alone does not provide location data.
Does every owner automatically get a report?
No. Your shop chooses whether to share an owner report. You can retain the internal visit record without sending it, or enable an expiring report link for the owner. Owners do not need a GuestLot account. You can turn sharing off again. Staff-only notes, evidence attachments, and precise locations stay out of the owner summary.
Can the record help if there is a damage dispute or insurance claim?
It can help you assemble recorded facts: condition notes, attached photos and PDFs, intake and hand-back readings, timestamps, and access events. Download a private evidence ZIP with the visit record, original attachments, and a checksum manifest. Add separately dated follow-ups after pickup without rewriting the handover. Keep your repair order and related correspondence too. GuestLot does not determine liability, guarantee insurance coverage, or certify that a record is complete.
What if the owner just leaves a key card?
You can still document the visit and hand-back. Card-only visits are clearly labeled: vehicle location and connected readings are not recorded. An NFC key card cannot be remotely erased by GuestLot, and the card itself does not provide a usage audit trail.
What does it cost?
GuestLot is $179 per location per month with a 14-day trial and no card required to start. One plan includes the shop workspace and owner reports. Pricing is per location, not per vehicle.
THE NEXT CAR DESERVES A CLEARER RECORD.
Make the next handover
your clearest one yet.
Start with your next Tesla. One plan. $179 per location per month.
No credit card required. No per-vehicle pricing.